Uptime Monitoring
Continuous tracking of AI system availability and performance to detect outages or degradation that could impact critical operations or compliance obligations.
Definition
A critical reliability practice where service-level metrics (uptime percentage, mean-time-to-recovery, error-rate) are gathered via health-check endpoints, synthetic transactions, and infrastructure probes. Alerts and automated failover mechanisms ensure rapid response to service disruptions. Governance defines acceptable SLAs, retention of uptime logs for dispute resolution, and regular drill exercises to test recovery processes.
Real-World Example
A fraud-detection API tracks 99.9% uptime via synthetic test transactions every minute. On detecting a failed response, automated alerts page the on-call engineer and redirect traffic to a hot-standby cluster—ensuring continuous fraud protection for banking customers.
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