Zero Defect Tolerance

A governance principle aiming for no errors or policy violations in AI outputs, supported by rigorous testing, monitoring, and continuous improvement cycles.

Definition

A “no-tolerance” stance toward defects—accuracy lapses, bias incidents, security breaches—backed by multi-layered safeguards: exhaustive test suites, real-time monitoring with automated rollback, and root-cause analysis for even minor anomalies. Governance sets strict SLAs (e.g., 100% pass rate on critical QA tests), mandates immediate remediation of any defect, and fosters a culture of continuous improvement to uphold zero-defect standards.

Real-World Example

A financial AI that authorizes trades must pass a 100% compliance-test pass rate before each trading session. Any test failure—no matter how minor—triggers an automatic halt and rollback to the last known good version, followed by an immediate incident review and correction before resuming operations.