Nuala O’Connor (Walmart) reveals how one of the world's largest retailers operationalizes a values-based AI Pledge and scales governance at enterprise level.
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Summary
In this episode, we are joined by Nuala O’Connor, SVP and Chief Counsel for Digital Citizenship at Walmart. Nuala is a pioneer in the field of privacy and digital ethics, having served as the first CPO for the U.S. DHS and CEO of the Center for Democracy and Technology.
Nuala joins Enzai CEO Ryan Donnelly to discuss how Walmart scales its AI efforts using a Responsible AI Pledge that transforms abstract values into operational technical and legal controls.
You can listen on Spotify or Apple Music or watch the episode here on YouTube.
Key takeaways
Building an enterprise-scale AI governance function at a Fortune 1 organization.
Mapping organizational values to the Walmart Responsible AI Pledge.
Comparing the current GenAI wave to prior historical technology shifts.
Managing the trade-off between customer-centric innovation and data risk.
Insights from Nuala’s journey from Belfast to the top of global digital citizenship.
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